![]() On Windows, additional supporting Web Remote Processes are created, which run in different contexts. usr/local/share/CentraStage/AEMAgent/RMM.WebRemote %ProgramData%\CentraStage\AEMAgent\RMM.WebRemote Location of the Web Remote Process by operating system: Operating System When a Web Remote session is established, a new Web Remote Process ( RMM.WebRemote) is created for that session. Web Remote is an Agent module (process) that is managed by AEMAgent and runs alongside the Agent Process ( AEMAgent.exe). RDP is an alternative remote takeover tool that functions for headless devices. In these cases, third-party video adapters or other software can be used to generate a virtual display. NOTE Both Web Remote and Splashtop are not supported for remote takeover of headless devices (physical devices with no attached monitor) unless the device has an active virtual monitor. Web Remote sessions and chats may also be initiated from webhook notifications. Web Remote can be accessed from the Agent Browser, the Remote Actions section in the legacy UI, or the Device Summary and Devices pages in the New UI. Simultaneous connections from up to four users is supported for both Windows and macOS devices. Screen Recording: AEM Agent, Vine Serverįile Transfer requires the Agent Process to be running using. ![]() Full Disk Access: AEM Agent, Vine Server.However, only Windows and macOS devices with a Managed Agent installed can be controlled via a Web Remote session.įor Web Remote to function properly on macOS devices running Mojave or later, the following applications must be listed and selected for the following options in System Preferences > Security & Privacy > Privacy (or, for Ventura, System Settings > Privacy & Security > Privacy section): IMPORTANT Web Remote sessions can be initiated from Windows, macOS, Linux, iOS, or Android devices using a recent version of the Chrome, Firefox, Edge, or Safari browser no installed Agent is required. Web Remote is a browser-based HTML5 remote control, chat, and PowerShell technology featuring fast connection times and is available as a remote action for online servers, laptops, and desktops. To view the navigation paths for the various targeted lists of devices, refer to Targeted lists of devices in Devices - New UI. NAVIGATION New UI > a targeted list of devices > Web Remote (last column in table). To view the various navigation paths you can use to access the Device Summary page, refer to Device Summary - New UI. NAVIGATION New UI > Device Summary page > Web Remote. NAVIGATION New UI > Devices > All > Web Remote (last column in table) NAVIGATION New UI > Sites > All Sites > click the name of a site > Web Remote (last column in table) For more information, refer to Remote takeover tools. NAVIGATION Agent Browser > connect to a device > Web Remote. Refer to Security Level Details - Remote Control Tools in the legacy UI and Remote control tools in the New UI. SECURITY For Web Remote PowerShell, you must have PowerShell permissions enabled. SECURITY For Web Remote chat, you must have Chat permissions enabled. You'll need this later.SECURITY Web Remote must be enabled within Remote control tools. Make note of the name of this PC under How to connect to this PC. When you're ready, select Start > Settings > System > Remote Desktop, and turn on Enable Remote Desktop. To check this, go to Start > Settings > System > About and look for Edition. For info on how to get Windows 10 Pro, go to Upgrade Windows 10 Home to Windows 10 Pro. Select the remote PC name that you added, and then wait for the connection to complete. On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect. On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. Use Remote Desktop to connect to the PC you set up: Make note of the name of this PC under PC name. Then, under System, select Remote Desktop, set Remote Desktop to On, and then select Confirm. When you're ready, select Start, and open Settings. Then, under System, select About, and under Windows specifications, look for Edition. For info on how to get Windows 11 Pro, go to Upgrade Windows Home to Windows Pro. ![]() To check this, select Start, and open Settings. Set up the PC you want to connect to so it allows remote connections: ![]()
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